Wednesday, 11 July 2012

O2 NETWORK DOWN

O2 NETWORK DOWN!

Millions of O2 customers have lost connection services right across the UK due to a problem with the network.

O2 said that it started experiencing problems “at lunchtime" but they don’t know what the cause is.

Tesco Mobile customers have been affected as well because they use the same masts as o2.

They say the problem is not based on where about you live. Some customers still have a signal at the same place as others who don’t have any.

On o2s website it states: "Those customers affected will have difficulty making or receiving calls, sending texts or using data. Our engineers are dealing with the problem as a priority and we hope to restore full service as soon as possible. “The question is when?

"The problem is an issue within part of our core network that is preventing some mobile phones from successfully connecting. The problem is not location-specific."

You can keep track of this mess at o2 service status webpage.

At the time of posting it currently says;

Making calls and using data

We continue to manage the problem on our network that is affecting some of our customers. Customers may still be having difficulty making and receiving calls, sending texts or using data.We are sorry for any inconvenience. Our engineers are dealing with the problem as a priority and we hope to restore full service as soon as possible.

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